We are committed to protecting your privacy and handling your data with transparency and care.
Last updated: January 15, 2025
1Introduction
BlockLix ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our blockchain analytics and AML risk assessment platform (the "Service").
Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service. By continuing to use our Service, you acknowledge that you have read and understood this policy.
This Privacy Policy applies to all information collected through our website, platform, API, and any related services, sales, marketing, or events.
2Information We Collect
We collect information in several ways depending on how you interact with the Service:
Information you provide directly:
Wallet addresses submitted for analysis
Name and email address when creating an account or contacting support
Payment and billing information for premium services
Communications and correspondence you send us
Any other information you choose to provide
Information collected automatically:
IP address, browser type, and operating system
Pages visited, time spent, and navigation paths
Device identifiers and browser fingerprints
Referring URLs and search terms
Date and time of each request
Log data and error reports
Blockchain data: When you submit a wallet address, we analyze publicly available blockchain data. This data is inherently public and does not constitute private information under applicable data protection laws.
3How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve the Service
To generate blockchain analytics reports and AML risk assessments
To process transactions and send related information
To send technical notices, updates, and security alerts
To respond to comments, questions, and customer service requests
To monitor and analyze trends, usage, and activities
To detect, investigate, and prevent fraudulent transactions and abuse
To comply with legal obligations and regulatory requirements
To personalize and improve your experience with the Service
4Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information. Cookies are small data files stored on your device that help us improve the Service and your experience.
Types of cookies we use:
Essential cookies: Necessary for the Service to function properly. These cannot be disabled.
Analytics cookies: Help us understand how visitors interact with the Service, enabling us to improve functionality and user experience.
Preference cookies: Allow the Service to remember choices you make (such as language or region preferences).
Security cookies: Used to authenticate users and prevent fraudulent use of accounts.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.
5Analytics and Third-Party Services
We may use third-party analytics services to help us understand how users engage with the Service. These services may collect information about your use of the Service and other websites over time using cookies and similar technologies.
We may also integrate with third-party services for:
Payment processing (handled by PCI-DSS compliant providers)
Cloud infrastructure and data storage
Customer support and communication platforms
Fraud prevention and security services
These third parties have their own privacy policies governing the use of your data. We are not responsible for the privacy practices of these third parties.
6Data Sharing and Disclosure
We do not sell, trade, or rent your personal identifying information to third parties. We may share information in the following circumstances:
With your consent: We may share information with third parties when you have given us explicit consent to do so.
Service providers: We may share information with vendors and service providers that perform services on our behalf.
Legal requirements: We may disclose information if required to do so by law or in response to valid legal requests from public authorities.
Business transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Protection of rights: We may disclose information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities.
7Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
TLS/SSL encryption for all data transmitted between your browser and our servers
AES-256 encryption for sensitive data stored at rest
Role-based access controls limiting employee access to personal data
Regular security audits and penetration testing
Multi-factor authentication for administrative access
Continuous monitoring for suspicious activity and intrusion attempts
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information. In the event of a data breach, we will notify affected users in accordance with applicable law.
8Your Rights and Choices
Depending on your location, you may have the following rights with respect to your personal data:
Right of access: Request a copy of the personal information we hold about you
Right to rectification: Request correction of any inaccurate personal information
Right to erasure: Request deletion of your personal information under certain circumstances
Right to restriction: Request that we restrict processing of your personal information
Right to portability: Request transfer of your personal information to you or a third party
Right to object: Object to our processing of your personal information
Right to withdraw consent: Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
9Data Retention
We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
Account information is retained for the duration of your account and for 3 years after closure
Analysis reports and query logs are retained for up to 2 years
Financial records are retained for 7 years as required by applicable law
Log data and analytics are retained for up to 12 months
After the applicable retention period, we will securely delete or anonymize your personal information.
10Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:
For users in the European Economic Area, you also have the right to lodge a complaint with your local data protection supervisory authority.
We take all privacy inquiries seriously and aim to respond within 30 days. For complex requests, we may require additional time and will notify you accordingly.